Public Transit Service for People with Disabilities

East Bay Paratransit is a public transit service for people who are unable to use regular buses or trains, like those operated by AC Transit and BART, because of a disability or a health-related condition. East Bay Paratransit transports riders from their origin to their destination in vans equipped with a wheelchair lift. East Bay Paratransit was established by AC Transit and BART to meet requirements of the Americans with Disabilities Act (ADA).

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Contactless Payment App

The easiest way to pay for your trips in advance. Eliminates the need for paper tickets or cash. Downlaod your app today. The EBP App offers helpful features for the riders and their families to see upcoming trips and process payments.

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News and Alerts

  • Vaccinatin Information
  • Meels on Wheels Volunteer Information
  • Transportation Services Updates
  • Fares Updates
  • Ride Restriction Updates
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Rider Information Documents

East Bay Paratransit Riders Guide
English: Riders Guide
Español: Guía de Pasajeros
中文:车手指南
East Bay Paratransit Riders Guide
English: Riders Guide
Español: Guía de Pasajeros
中文:车手指南
East Bay Paratransit Riders Guide
English: Riders Guide
Español: Guía de Pasajeros
中文:车手指南
East Bay Paratransit Riders Guide
English: Riders Guide
Español: Guía de Pasajeros
中文:车手指南

Office Hours

Administration
M-F, 8 AM to 5 PM Phone Only
Administration
M-F, 8 AM to 5 PM Phone Only
Administration
M-F, 8 AM to 5 PM Phone Only
Administration
M-F, 8 AM to 5 PM Phone Only
Administration
M-F, 8 AM to 5 PM Phone Only
Administration
M-F, 8 AM to 5 PM Phone Only
Administration
M-F, 8 AM to 5 PM Phone Only
Administration
M-F, 8 AM to 5 PM Phone Only

Service Hours

Service is provided during the hours of AC Transit’s bus and BART’s rail operations. Service is limited to areas within ¾ mile of an operating bus route or BART station. Call (510) 287-5000 for information about specific times and locations.

Alternative Formats & Directions

Alternative Formats

Information found on this website can be provided in an alternative format. Please contact Customer Service or email the Quality Assurance Manager Jasher Nowland for more information.

Jasher NowlandCustomer Service
Address and Directions
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1750 Broadway, Oakland, CA 94612